Coupons sent to shoppers not readable, blocked with a big oval image. ???

is this why so few coupons are used? I have a screen shot of a coupon I received today that is blocked out with this huge oval. I don't believe I can post it here. Please give me a place to show you.

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NanaLetha
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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

Where did you receive the coupon? Etsy messages, email or someplace else?

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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

email

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NoFrogsAllowed
Conversation Maker

Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

Since no one has mentioned this before in the forums, I seriously doubt it is the reason so few coupons are used.  If not used immediately, most forget they have them.

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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

It sounds like you have an ad or other extension covering the coupon.  Ad blocker will do this at times.

I have not problems with coupons sent via email.

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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

Mine have always been as you described. I assumed it was  something to do with aol, so I just forwarded it to another one of my emails and it looks fine.

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hbhill
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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

The coupons thru Etsy work just fine for example the abandoned cart coupons. I use them all the time. Not sure about email coupons. Are they coupons you receive from other Etsy sellers after a sale? That's the only way they would have your email address. 

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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

Etsy doesn't optimize their email marketing for many email applications - for example, I use outlook on my laptop, and most emails I receive from Etsy have overlapping graphic elements, photos that appear huge, etc.

Unfortunately I think the only thing you can do if this is the case is use a different platform (for viewing Etsy or other problematic emails), such as viewing the email on your phone rather than on your computer, or use the cloud-based version rather than your local email client.

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Re: Coupons sent to shoppers not readable, blocked with a big oval image. ???

@SunshineAnnieDieCuts: What eMail client do you use? Some do not display HTML eMails correctly.

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