The7thStudioShop
Inspiration Seeker

Couldn't save and publish the digital listing

Jump to solution

Hi, I successfully published a few digital download listings last week. However, this week I was having trouble saving and publishing the digital listing. It did not show any errors need to be fixed. It popped up an error saying "We're having trouble saving your changes. Try again, and if this keeps happening contact Etsy Support." I tried different browsers but still would not work. Does anyone know how to fix this? 

Labels (1)
Translate to English There was a problem fetching the translation.
1 Like
1 Solution

Accepted Solutions
The7thStudioShop
Inspiration Seeker

Re: Couldn't save and publish the digital listing

Jump to solution

Thank you! I created a new listing and it worked. 

View solution in original post

Translate to English There was a problem fetching the translation.
0 Likes
4 Replies

Re: Couldn't save and publish the digital listing

Jump to solution

This morning I tried using "copy" a listing, and editing it to make a new listing.  It wouldn't save, and I got the same message as you.  Ended up starting from scratch, making a new listing.  Then it saved.

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
The7thStudioShop
Inspiration Seeker

Re: Couldn't save and publish the digital listing

Jump to solution

Thank you! I created a new listing and it worked. 

Translate to English There was a problem fetching the translation.
0 Likes
SVGRox
Conversation Maker

Re: Couldn't save and publish the digital listing

Jump to solution

otherwise you might have to contact etsy support

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Couldn't save and publish the digital listing

Jump to solution
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.