Core details, uploading issues

[Craftdoor23]

Hi is anyone else having problems when trying to fill in the core details. I can fill all other pages with no problem, but as I can't add my core details I cannot save as draft or publish. This is the third day and still the same issue. I've contacted etsy help and explained the situation and I've been advised to check it's not my browser etc, however I have tried to add core details on three different devices and still frozen on the core. Really frustrating! Dose anyone know how t solve this. 

[ClaresBrocante]

It's happening to everyone - I've been trying since yesterday and a friend has been trying all morning.  There's obviously a glitch at Etsy's end.

[vintage4creations]

Had this problem a couple weeks ago, went away after a few days.  In the meantime, if you want to list something, copy an existing listing and make changes.  

[ChristmasMemory]

I always start with a copied listing. The “new listing page” has had too many issues from the beginning for me to bother with it. Try a copied listing and let us know if it works. The standard and usual response from Etsy help is it’s your browser. 

[DivineCrossings]

I’m having this issue, too. I’ve reported to Etsy and sent them a screen shot of the core details page that won’t scroll and with the “continue” button below the screen line…not visible at all. And I’ve tried different browsers with the same issue. So I also had to copy an existing listing and edit it. The problem is, by doing that you risk missing changes to important information, such as certain attributes, measurements, tags, materials etc. I worry about NAD cases as a result of missing an edit.

[TheScoutGirls]

I discovered same problem yesterday while trying to ADD a LISTING.  Hopefully Etsy gets the problem remedied so new listings can be added to our shops!  I can see that many shops are encountering the same difficulty!! 

[LittleKnittingShop]

I’ve also been having this same issue for the last couple of days.  I hope it resolves soon.

[AllaCartaCards]

Yes, I am experiencing the same issues today.

[Teresasvintageempori]

Same here since yesterday. Can't list . Core details page froze. Managed just about on desk top but very jumpy problematic took too long so given up till they fix. Managed to list else where no problem so not monitor problem.  They are trying to fix it .

[ArtDollsbyJD]

It's working again.  If you cannot, try closing and cleaning out cache and cookies. 

[SugarTaffySoap]

@Craftdoor23  It's been going on with other sellers. I had it happen a while back but it fixed.  I have no idea why Etsy would want sellers not to list new products. 

[Teresasvintageempori]

Has anyone any update on the core details listing page being frozen. I'm still unable to list This has been 5 days now and week zero sales which is very unusual. Notifications not always working. Desk top not working correctly. Apps just the app only good for dispatch or answering messages. Getting a bit worrying now as had Etsy chat twice lm surprised it not fixed yet. Has it been fixed for any of you out their? It's constantly down here and not browser ,cookie or catche issue. App keeps crashing since this has started. Anyone any news atall ?

[BeezkneezboutiqueCo]

Same problem with my shop for at least 2 weeks now.  Haven’t been able to list anything due to “Core Details” freezing.  Very frustrating that Etsy hadn’t solved this problem yet.  They’re going to lose shop owners to other platforms if they don’t resolve these problems. 

[FUZZPAWSLUV]

I’m having the same problems. But I was able to update the Core Details by using the Etsy Seller’s app, the one that is a blue icon. I hope this helps. 

[GoldIsWealth]

I am having the same problem. my store is GoldisWealth. I've submitted a request for help Feb 6th, and received an acknowledgement that I'd get help help in 48 hours . It's been 3 weeks and no response after repeated requests for help.

[FUZZPAWSLUV]

Yes, I’ve been having the same problem. The only way around it for me was to use the Etsy App, the blue icon one for Etsy Sellers. From there I could update the Core Details.