FoCoKnits
Inspiration Seeker

Core Details issue!

I am attempting to list my first item and as many others are telling you- the Core Details requirement is not working.  I spent 30 minutes creating the perfect listing, and I can't even save it as a draft because of this issue.  How frustrating after spending $29 to use this site!

It is not working on my laptop on either Firefox or Edge browsers.  It is also not working on my Android phone using the browser, not the app as others on here are saying the app is also not working. 

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ChillwolfArt
Conversation Maker

Re: Core Details issue!

It's so ridiculous that Sellers are having trouble with Core Details. It looks like Etsy may be tinkering with the Listing Page, but people should not be hindered from listing. As a work around (which you shouldn't have to do), have you tried using an existing listing, Copy and make your edits. I really hope this helps in the meantime.

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FoCoKnits
Inspiration Seeker

Re: Core Details issue!

This is my first listing, so I can't do that- but thank you for the idea!

For the record- I just tried in Chrome as well, and it did not work on that browser either.

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ChillwolfArt
Conversation Maker

Re: Core Details issue!

Ah shoot, that is definitely a problem.  I'm sorry, wish I could think of something to help. It's just absurd that you can't utilize the very form that you must use in order to list.

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Re: Core Details issue!

There is another way. I have been having this issue too. The only way I can make a new listing is through the Etsy app... 

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ChillwolfArt
Conversation Maker

Re: Core Details issue!

@FoCoKnits  In this Thread, check out the instructions from ZenCatPottery (on Pg. 2). 
https://community.etsy.com/t5/Technical-Issues/Can-t-Apply-Core-Details-When-Listing-an-Item/m-p/147...

(I have nothing to go by, Shop on Vacation), but I hope this may help. And Etsy needs to get on the stick and fix the Core Details.

 

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