YOU GUYS....I can't believe how absolutely silly this is!! I have been dealing with the dreaded core details glitch for weeks. NO help from Etsy Support. I sent them screenshots and everything. They were just telling me to clear cache, restart, etc. nothing was working. Finally, I accidentally figured it out and I am dying laughing.

SCROLL DOWN in the core details window for more required fields. That's it. Scroll down.

So...I guess they made some kind of change to that section, and now, if you're on a certain size screen, the pop up window for the core details looks like only two questions. Is it a physical item/digital download? And did you make it/someone else,etc.? If you try to hit "CONTINUE" or "APPLY" and it just won't do anything. There's no error, no reason to think you haven't completed the form.

Yes, there's more below it, and you have to scroll down to see it. Once you fill out those other sections, you can hit continue and create your listing.

ARRRRRRRGGGGHHHH HAHAHHAHA

Hope this helps!

Re: Core Details Glitch SOLVED!

THANK you so MUCH!! Seriously, I have wasted so much time trying to figure this out and how to contact Etsy Support! I saw the scroll tab on the right but it wouldn't let me scroll down. I think the button may be super sensitive. After a few more trys, I got it!! I Can't thank you enough!

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FeltWithAHeart
Conversation Maker

Re: Core Details Glitch SOLVED!

I didn't see this thread until today, but last Thursday someone else posted about having problems, and another person was kind enough to explain about scrolling down, and even add links to show what it looks like before and after you edit the handmade part. I've been able to scroll down without any trouble and start editing all my listings since then. 

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nikisupplies
Inspiration Seeker

Re: Core Details Glitch SOLVED!

thank you so much i tried everything with no results and you just gave me the right answer

again thank you:)

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