Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

I don't know if this is the right board, but I just got the yellow banner on my dashboard that said confirm or don't get paid.  Ok my sales have been great the last 3 months, I made it to star seller, I go in verify, and they wanted my DL uploaded, so I did that and as soon as I hit submit it said thanks we'll take a look, could take a few hours or a few weeks, until we verify you are on vacation hold.   WHAT?  Why in the world should I be on vacation mode because they are verifying?  I've been selling on here for a solid year, no issues, did the verification as soon as they asked and now I get to go on vacation mode for maybe a few hours or weeks until they verify my DL, during what has been a fantastically busy time for me.  I don't get how that is right to do to a seller.  Especially when I have been literally killing myself getting stuff into my shop and listed to keep it fresh.  I'm super frustrated with this right now. 

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NanaLetha
Inspiration Maker

Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

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Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

Your shop is not on vacation mode

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Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

Your shop is open and I can put items in my cart.  Either Etsy is catching up really fast or you were never in vacation mode.

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Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

yes you are correct, the yellow banner just disappeared and it said thanks for confirming.  I'm sorry I panicked!!!  thanks for responding to me.  crazy mode turned off! 

 

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Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

ok.  I saw the email come through first and I remembered seeing the scam info warning so I deleted it and went over to my dashboard to do something and saw the yellow banner telling me to do the verification, so I figured it wasn't a scam and it wanted my DL uploaded it. Then I saw that vacation mode message and I'm freaking out because I've been working so hard on this stuff I was having a meltdown.  I'm sorry if I jumped the gun and posted here about it for hopefully nothing.   

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ChillwolfArt
Conversation Maker

Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

As others have said, when I go to your Shop, it is not on Vacation. I'm not understanding about the Vacation Banner; there is none.

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Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

@ChillwolfArt  - When the account verification process started, or possibly topped off with the new 1099 reporting requirements, Etsy made various statements.
I think I remember them saying Vacation Mode would be initiated &/or that shops would be able to sell items but they wouldn't get paid/deposits until everything handled.

That Etsy is not the best at communication at times I think anything is possible when it comes to the banners a shop owner might see in their shop manager. Or what an email might say. 

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cutebutton
Conversation Maker

Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

I think it's a glitch.  I just submitted my documentation and there was a message saying it would take up to 2 days to verify and my shop would remain in vacation mode.  I was like say WHAT!  

Can anyone verify for me that my shop isn't in fact in vacation mode.  On my end it still looks normal. 

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ChillwolfArt
Conversation Maker

Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

Nope, your Shop is open and looks normal.

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Re: Confirm your seller info within 7 days to keep getting paid - Now on vacation mode?

While I understand the impulsive response is to freak out, and I'm sure Etsy could have worded it differently to avoid the unnecessary stress, it always helps to verify the validity of a situation before doing so (and not just here, but in life in general). 

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