BellisaDesigns
Inspiration Seeker

Checkout

I haven't been able to checkout or see my cart for the past 5 days. I have added items to my cart and when I go to view cart or try to checkout I get an error message. What can I do?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
7 Replies
bradgoodell
Community Maker

Re: Checkout

Try a different browser.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NanaLetha
Community Maker

Re: Checkout

Browser or app?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
BellisaDesigns
Inspiration Seeker

Re: Checkout

Browser

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
BellisaDesigns
Inspiration Seeker

Re: Checkout

I tried it didn't help. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
NanaLetha
Community Maker

Re: Checkout

I just was able to make a purchase using my iMac and Safari. Not problems.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
TBQSC
Community Maker

Re: Checkout

Try clearing your browser cache, cookies, history, forms, passwords, everything ... and turn off all browser extensions ... shut down computer completely, then turn back on and try again.  Chrome was causing issues recently and the ONLY thing that worked for me was to use Edge.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Checkout

Having the same problem here too. Can’t view cart through the website at all. Getting error message. Works only through the app. Also, sales are down huge for the last 24 hours.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.