Chat not working - how do I contact Help at Etsy?

Does anyone know how to contact Etsy when the chat isn't working? My last convo with Etsy ended without the usual "can I help with anything else etc" and now I can't get a response at all to any of my messages. I don't even get the bot. I've tried requesting a phone call but that doesn't appear to be working either. I've got an urgent issue with my payments but can't find a way to contact anyone at Etsy.

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Re: Chat not working - how do I contact Help at Etsy?

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Re: Chat not working - how do I contact Help at Etsy?

Thanks. I've tried that a couple of times over the last two days but didn't get a callback. I'll try again.

 

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Re: Chat not working - how do I contact Help at Etsy?

You are very welcome, sometimes when you put your number in, it may show an error message but for some reason it does log the call

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