Anybody else getting cha chings on the app for old orders?  Also getting notifications for the same reviews over and over again,  sometimes 3 or 4 times?? I am....

Re: Cha Chings for old orders ???

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yes, from the new app

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MyOrganisedHome
Conversation Maker

Re: Cha Chings for old orders ???

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Yes, orders, favourites and reviews. 
I kept the old app because the new one seemed glitchy so I’ve been getting a random assortment of notifications on each one.

I suppose I should treat it like a game and start placing bets with myself as to which app will give a bogus notification first and if it will also pop up on the other one!

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Re: Cha Chings for old orders ???

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So I'm not going nuts???  Whew!

Had one last night come through and didn't even think much of it until I looked this morning really thought I was losing my mind...

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Re: Cha Chings for old orders ???

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Yes, same here, there were quite a few posts about it a few days ago, it’s a bit odd!

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Re: Cha Chings for old orders ???

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Thanks for posting, this happened to me last night.

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ampersay
Community Specialist
Community Specialist

Re: Cha Chings for old orders ???

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Hey all! 

When you're getting these old cha-chings, are you seeing the notifications come from the Sell on Etsy app or the new Etsy Seller app? I'm having a team take a look into what might be happening in this situation and want to make sure they're looking at the proper app. 

Please drop a reply to this comment with which app you're seeing the notifications coming from and I'll pass it along to the team. 

Thanks! 

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cutebutton
Conversation Maker

Re: Cha Chings for old orders ???

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I'm seeing it on the sell on etsy app and for me the vast majority of orders are seeming to come in an notify me normally but I've had 2 random ones that were for orders that were about a week or so old.  I'm not sure if I didn't ever receive a notification for those orders for some reason and just those 2 were delays or if they are random notifications that are repeats of one that I had already gotten at the correct time.  Hope that made sense.

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Re: Cha Chings for old orders ???

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I use the Sell on Etsy app, I never had installed the other one.. And that was not the first time that these notifications happens, it is  been happening very frequently— get a new order alert and there is nothing there … search for the name and find it a s an old order even shipped already. 

Really hope that this can be fixed because its very annoying and frustrating.
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Re: Cha Chings for old orders ???

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yes, from the new app

 

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DeafDogBoutique
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Re: Cha Chings for old orders ???

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This happened to me today several times.

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Re: Cha Chings for old orders ???

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On Wednesday, August 10, I received an old cha-ching from the Sell on Etsy app. 

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Re: Cha Chings for old orders ???

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Yes, I am receiving notifications for orders that already are in transit and also for messages I've already answered. The notifications are coming from the new app.

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cutebutton
Conversation Maker

Re: Cha Chings for old orders ???

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@SmallDevotionsSupply 

that's interesting since yours are coming from the new app and mine are coming from the old app.  The plot thickens LOL!!!!!!

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Re: Cha Chings for old orders ???

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Delayed notifications of the “old” sell on Etsy app.     (New app not installed)

 

Thank you for trying to remedy this 

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NanaLetha
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Re: Cha Chings for old orders ???

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Getting delayed notification only using the old app.

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TheHomespunLoft
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Re: Cha Chings for old orders ???

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I have been taking screen shots of them.. I am getting them thru the old sell on app. I have both the new and the old one on my iphone/ipad. But can tell which is which from the icon.

Now I just have to laugh to see which is a real sale or an old sale.

 

 

 

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Re: Cha Chings for old orders ???

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Same here - and it is on the Sell on Etsy App. It's been happening for a week or so.... I deleted the app and re-installed it - this has not rectified the issue. 

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