Category not working

[WanderlustByLucie]

I add category but can't list because says I haven't added category.

[Amaradorn]

When you type in the category box you then have to choose from the category suggestions which appear. Did you click on the correct category to select it?

[NickiesNest]

The problem with that is that the suggested categories are often completely wrong and there is no way to see the complete list as in the old form drop-down box.

[NanaLetha]

Are you using the app or a browser? If you have other items in the category you want, use the duplicate feature.

[Marpet3425]

This is the 2nd time I've seen the app or browser user question in re to tech issues.  I'm not an Etsy app user; but still wondering why this could be relevant in relation to this issue.  Thanks for clarifying! 

[BagmakerSupply]

@Marpet3425: Because some issues seem to be app or browser specific and some workarounds only work on one or the other. Whenever someone makes a "it doesn't work" post it is helpful to know if they are using an Etsy app (which one on which operating system) or a mobile browser or desktop browser (which browser and operating system).

[Marpet3425]

@BagmakerSupply Ahhhh ha...  Thank you; a much appreciated response!  Completely flummoxed as to why the tech folks aren't teaming with our gracious seller problem solvers in a more teamwise approach via the forums!  Or are they instead just stuck behind their side of the fence with customer support more ineffectively acting as a middle man, blocking more fully transparent and timely communications?    

Extremely important variables to parse out for our problem solving apparently!  Perhaps, each query should begin with your suggested details:  

"...using Etsy app (which one on which operating system) or a mobile browser or desktop browser (which browser and operating system)"

Again, gratitude goes out to the sellers DIY teaming w/each other on the forums!!!