Cannot purchase 6/3/2022 - heads up

[moonbeamgifts]

I am fully logged in, can see all of my favorites and past purchases but currently no "add to cart" button, just this message:

"You can browse, but we're unable to process purchases at the moment. Try again in a bit." with a sad face on the side....

6/3/2022 10:49 a.m. ET

I've seen this in two different shops now but the add button has come back in both

[NanaLetha]

I added one of your listings to my cart with no problems - BUT - on the listing the cost was $1.55 - shows in my cart as $46.55!

[ChillwolfArt]

@NanaLetha 

This Seller is having the same problem (posted on Wednesday).

https://community.etsy.com/t5/Technical-Issues/Price-changes-not-showing/m-p/138648419#M704613

[moonbeamgifts]

While that mark up would be nice, I'm pretty sure no one's biting off on it.  LOL

I'm trying to purchase from digital shops.    I don't seem to have any issue for physical goods - so that's a plus?

[FabioMcMustache]

Hello!

Since this thread pertains to a potential technical issue, I moved it to a more appropriate section of the Community Forums.

Thank you!

[ChillwolfArt]

This is weird.  I opened your listing, "Green Awareness Ribbon".  And have the "Add to Cart" Tab and "Buy It Now" Tab.
(Desktop computer, Chrome, Windows 10).

This doesn't help you obviously, but I wanted you to know what I see on my computer.  And if you're having a problem, you can bet others are.

What device are you on?  Are you using the mobile app?  (I've never used it, but heard it can be glitchy).

[moonbeamgifts]

Thanks for the info!    No app, just desktop - and waiting the issue out seems to be working as it was a couple of minutes and a refresh when the add to cart button came back.   

But I just thought I'd give others a heads up in case they heard from buyers not able to complete a purchase.

[ChillwolfArt]

@moonbeamgifts 

I'm glad it came back for you.  And Thanks for the Head Up!