Cannot @ people on forums

[#1]

So I've been trying for a while to mention people using the @ symbol on Forums, but people have been saying that it doesn't notify them and there is no horizontal line underneath their names. I wonder if someone knows how to fix this?

[hopeandjoystudios]

are you on a phone or another device? I would try it via a different device if I could, 

[giftedboxes]

It has never worked for me either - using firefox on a macbook if that makes a difference?

[JustJoannaGoods]

@giftedboxes I don't have Firefox but I tried it on Safari and it doesn't work

[TheVintagePineapple]

wrong spot

[FallenAngelBrass]

@JustJoannaGoods 

I'm on a MacBook with Safari. 

Wondering if re-booting your laptop would help. 

[JustJoannaGoods]

@ChillwolfArt Nope. Nothing came up. I don't know if it can be fixed on my end.

[JustJoannaGoods]

@TheVintagePineapple Good idea! Do you know where the settings are?

[TheVintagePineapple]

@JustJoannaGoods Go to your avatar upper right and you'll get settings and subscriptions.  (No idea if subscriptions have anything to do with this problem tho.)

[JustJoannaGoods]

@ChillwolfArt Yes, but I had to highlight the text and underline it

[JustJoannaGoods]

@hopeandjoystudios Hmm...I'm trying it on Edge right now and it's not working?

[JustJoannaGoods]

@TheVintagePineapple Ok, I searched through the settings. I thought turning on tagging would work but it is not.

[ChillwolfArt]

@JustJoannaGoods  Great idea from VintagePineapple.  This is what is checked on mine.

In the Forum by Avatar, Settings > Tagging Options:
Show Tags in posts
Display criteria for Tags: Use Default
Show most popular tags

[JustJoannaGoods]

@ChillwolfArt I have all those checked and it's not working?

[ChillwolfArt]

@JustJoannaGoods  Shoot, sorry about that.

[TheVintagePineapple]

I'm not sure of one setting under Subscriptions called push notifications.  Anyone know what that means in relation to the forums?  Could the problem be that ''Turn off all push notifications'' is checked?

@JustJoannaGoods Just to make sure -- are you scrolling down to click 'save' when you make any changes to the settings?

[JustJoannaGoods]

@ChillwolfArt It is okay

[JustJoannaGoods]

@TheVintagePineapple It is not checked for me

[TheVintagePineapple]

Oh, sorry!  Hopefully someone who can explain all the settings/subscription options will show up here.

[JustJoannaGoods]

@TheVintagePineapple That's okay...and hopefully!

[ChillwolfArt]

@TheVintagePineapple   @JustJoannaGoods  I've been looking at what's checked under my Subscriptions > Notifications.  And I don't understand half of it, or why a box was checked vs. unchecked.

[SmudgePlant]

I hope she doesn't mind, but @audreytherese had or has this issue.

[JustJoannaGoods]

Ahh...perhaps she might explain if she still has it or not?

[JustJoannaGoods]

@ChillwolfArt I agree.

[audreytherese]

I definitely still have this issue. 

The only way I can tag someone is if they are already tagged, I copy and paste it from another comment. 

[ChristmasIsLove]

@JustJoannaGoods I just saw another poster in another thread whose tag did not work, so it could be a glitch for some posters. There is another possibility that I thought of. You may have an extension on your browser that is blocking the function, like an ad blocker, virus program, etc.