I have a typo.....help. LOL my "Additional policies and FAQs" seem to be inaccessible via desktop. Is there a way to change the words?
I tried everything policy related in the dashboard. I need to change a misspelled word. THANKS!
@atomicfiberstudio Hi, I have not tried to edit my Policies yet (the part which is my own verbiage). I use a desktop computer and saw Threads from others saying they cannot edit on a computer. This Thread suggests edits are done on the app (I've never used the app so I cannot speak from experience, just direct you to this Thread). Hope it helps you.
https://community.etsy.com/t5/Managing-Your-Shop/Help-Not-able-to-edit-the-rest-of-our-policies-like...
The "edit shop" button doesn't work?
You can try the old app to see if you can edit.
Otherwise the old policies cannot be changed.
Unfortunately the changeover to have information about returns has messed up those with classic policies. I think Etsy prefers everyone move to the template policies,
Will try app ASAP! thanks so much
SOLVED! I used the old app. I am so glad, thanks everyone!