Cannot Renew my items

I have not been able to renew any of my items since yesterday.

Labels (1)
Translate to English There was a problem fetching the translation.
8 Likes
49 Replies

Re: Cannot Renew my items

I just renewed a couple of mine with no problems. Not sure how to help you.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Cannot Renew my items

same here just circling around

Translate to English There was a problem fetching the translation.
6 Likes
Reply
Loading...

Re: Cannot Renew my items

just spins

 

Translate to English There was a problem fetching the translation.
4 Likes
MIRMARE
Inspiration Seeker

Re: Cannot Renew my items

I can not renew either hope it will be fixed soon 

Translate to English There was a problem fetching the translation.
6 Likes
Reply
Loading...

Re: Cannot Renew my items

me too.  

Translate to English There was a problem fetching the translation.
3 Likes
anilita
Inspiration Seeker

Re: Cannot Renew my items

it's been the same with me since yesterday and I wonder what's going on

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Cannot Renew my items

same here.

Translate to English There was a problem fetching the translation.
3 Likes

Re: Cannot Renew my items

I have reached out to etsy the past few days. No help. I wish they would check into it.

Translate to English There was a problem fetching the translation.
3 Likes
Suniq
Crafty Poster

Re: Cannot Renew my items

Did you guys try to edit first and then renew? It worked for me. Well it works if the item is expired otherwise it doesn't work for me either.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Cannot Renew my items

I tried it is still spinning No matter what.

 

Translate to English There was a problem fetching the translation.
1 Like

Re: Cannot Renew my items

I tried, that didn't work for me. 

Translate to English There was a problem fetching the translation.
1 Like
meliavdigital
Inspiration Seeker

Re: Cannot Renew my items

It doesn't work for me either.

Translate to English There was a problem fetching the translation.
0 Likes
anilita
Inspiration Seeker

Re: Cannot Renew my items

now i will try this and try again

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...
ChillwolfArt
Conversation Maker

Re: Cannot Renew my items

The OP in this Thread has the same problem (and a lot of sales under her belt). There are others as well.

https://community.etsy.com/t5/Technical-Issues/cant-renew-expired-listings-or-renew-anything/m-p/138...

 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Cannot Renew my items

Same with mine. When I do manually Renew it forces it into Auto-Renew which I never use on my Listings.

Could be a Glitch- looks lime a Money Grab.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Cannot Renew my items

Like- Typo

Translate to English There was a problem fetching the translation.
0 Likes
ChillwolfArt
Conversation Maker

Re: Cannot Renew my items

@MyVingtique 

"When I do manually Renew it forces it into Auto-Renew which I never use on my Listings."
________________

That's odd.  I too, never use Auto "anything".  One thing about this; Auto Renew is supposed to be the Default.  If you want Manual Renew, you must go to Listings Mgr., select listings > Editing Options > Change Renewal Options > Manual Renew. (Don't forget to hit "Apply".
(Going to check these steps to see that my last sentence is not incorrect).  

I believe if you have 1 for a Qty., you don't need to do this. (I do it anyway).
______________

(I edited first paragraph, last sentence; slight difference)

Translate to English There was a problem fetching the translation.
1 Like

Re: Cannot Renew my items

I just renewed a few listings that had expired. No problem renewing.  At the bottom of the renew list, there is a square that is red checked to auto renew.  Just click that so it goes off.  

About once a week I go to top page of my listings and click to include all listings so that I manually reset anything that tried to auto renew.  

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Cannot Renew my items

I guess it is affecting some shops or either a Test or Glitch. Its a hassle because it just spins No matter what I do.

Translate to English There was a problem fetching the translation.
2 Likes
moondogcottage
Inspiration Seeker

Re: Cannot Renew my items

Glad to hear it wasn't just me.   I've had the same problem and was starting to wonder if Etsy wasn't allowing people to renew!   I sure hope it gets fixed soon.

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: Cannot Renew my items

me too

Translate to English There was a problem fetching the translation.
1 Like

Re: Cannot Renew my items

Said the same on a previous Post. I noticed when a was able to manually Renew it forced my Listings to Auto- Renew Mode which I never have it set on.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Cannot Renew my items

The issue seems to be with the "expiring soon" notices in the shop dashboard under the to-do list. If you try renewing from there, the pop up just sits there and does nothing. I am having the same issue as well.

None have expired yet so I haven't tried renewing an actual expired listing to see if that works.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Cannot Renew my items

I have tried Renewing a Listing that has not expired yet and it still Spins.

What was your result?

Come on Etsy fix.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.