Canceling an order in your cart

A customer contacted me and said he cant get rid of an item in his cart, and he cant purchase a different item from me until he does. Any advice?

Labels (2)
Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: Canceling an order in your cart

Tell the buyer to look for the word "remove" and click on it.  It is to the right of the words "save for later".

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Canceling an order in your cart

Thanks! I'll pass this along to him.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.