Can't update bank details

[LynxEStore]

Been 4 months since I had payout from Etsy, 3 months of messaging support about being unable to update bank details. I've changed banks and just seems completely impossible to update it... 

everytime get this msg

'Hmm, looks like that didn't work. Try again.'

I've tried it on different browsers and on the app each time the same... Its a bank in same country... Crazy many hours I've lost trying to get this to work and support been completely useless....

[SugarTaffySoap]

@LynxEStore  Have you requested a call back ? Are you using tracking for all of your orders?

[FabioMcMustache · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your account. We've forwarded your concerns to a specialist team, and your case is being worked on as we speak - Moving forward, they will handle it directly with you, so please stay tuned to your email as they may reach out through there. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.