Can’t turn off vacation mode

[RoseCraftyBoutique]

I can’t turn off vacation mode for my shop. I have tried everything and contacting Etsy and still nothing

[PillowDetails]

@RoseCraftyBoutique  Looks like you are a new shop, with one sale.  Something triggered your temp. closure by Etsy - be patient and wait for a reply to your contact.  It's probably a banking or identity issue that Etsy needs verification.

[BagmakerSupply]

@RoseCraftyBoutique: Your situation is not unusual for a shop after their first sale - check your eMail (including the spam folder) to see if Etsy needs some additional information from you.

[NanaLetha]

Check your email to see if Etsy requested a copy of your ID.

[QueensJewelsKauai]

Mine is also stuck. Did you get help and how? Thank you