Hello! We have been trying to submit EIN information and it did not work. I am now trying to use my SSN but my account is frozen and will not submit. I emailed support 5 days ago and have not heard back. I am at a loss for what to do next to get our store up and running. Any advice?
If it's frozen, you may need to just wait for Etsy. If you do chase, use the same email thread.