Can't log in

I'm getting a security window  in order to  log in,  but the window is not loading,  so I can't get into  my  etsy  shops.  I  had to switch to another browser to get it to work, and even the  different browser took awhile to load the window.  I  had to go through 3 of those pictures things to log in

 

 

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NanaLetha
Community Maker

Re: Can't log in

Try resetting your modem if you are having a loading problem.

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ChillwolfArt
Conversation Maker

Re: Can't log in

@divinestampings  You may be experiencing a problem left over from yesterday's glitch.  The authorization server went down; there was no Announcement on Etsy's Forum (in Tech. Issues).  There was an Announcement on Etsy Status as well as Twitter.
https://community.etsy.com/t5/Managing-Your-Shop/Not-Able-to-sign-into-my-Etsy-Shop/td-p/141729994/p...

Good advice from NanaLetha.  I haven't received the Captcha (as you are) in a while now.  But I have in the past and always use the same desktop computer, browser, etc.  I do however get the red "Error" Message upon every Sign In.  When this happens, I use Ctrl F5.  I know you are receiving the Captcha right now.  But I hope it clears up for you.

Hope this is helpful.

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Lionfishvintage
Conversation Maker

Re: Can't log in

Yep. Having problems too. Mostly via Google Chrome.

 

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ChillwolfArt
Conversation Maker

Re: Can't log in

@Lionfishvintage  Uh Oh.  Sorry you're having trouble too.  I'm using Chrome, Windows 10, desktop computer. 

Did your Chrome recently update?  Mine did, a few days ago.

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Lionfishvintage
Conversation Maker

Re: Can't log in

@ChillwolfArt 

I didn't know G Chrome recently updated. Thanks for the heads up.

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ChillwolfArt
Conversation Maker

Re: Can't log in

@Lionfishvintage   You're Welcome.  I only knew because when I go in and select "Clear browsing date" (top Left), a page comes up.  If there are Updates, the circle spins for a little bit, then I hit Relaunch. And it shows that it went to the next number in Chrome.

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Lionfishvintage
Conversation Maker

Re: Can't log in

@ChillwolfArtIf i clear browsing data, doesn't that wipe out stored passwords?

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ChillwolfArt
Conversation Maker

Re: Can't log in

@Lionfishvintage   Yes it does.  I never store passwords though.

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