MinnieMayLamb
Inspiration Seeker

Can’t list earrings

Tried to list a pair of earrings in the ‘drop and dangle’ category but the last choice I have to decide between is in a different language. 
frustrating, as if I did decide between the two words it would confuse people who might be potential buyers.

and Etsy won’t let me go to the next step until I choose one of those words.  

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Re: Can’t list earrings

Choose one if that's your only option.  You can always edit after publishing.

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Amaradorn
Community Maker

Re: Can’t list earrings

It's probably just a bug. Have you tried translating the words by copying and pasting into Google Translate?

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feltingwithjess
Inspiration Seeker

Re: Can’t list earrings

I’m having the same issue! What did you end up doing?

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Re: Can’t list earrings

Same issue while trying to list big gold 1980’s earrings.   Etsy please fix this issue in your app.  

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Amaradorn
Community Maker

Re: Can’t list earrings

@ThePinkLadyCollects  There is not enough information in these reports for Etsy tech support to even look into the issue. You need to take screenshots and send them direct to Etsy support.

First check that your app is up to date. When contacting support you need to tell them which device you are using (Apple or Android) and tell them exactly which page has the translation issue.

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