Ok, it's a long story that I'm sure you've all heard before: Etsy deactivated my listing and gave a generic "violates handmade policy" reason.
Now I THINK I've figured out why. I believe it is because I listed my item as "_____ iPhone Case" when it should be "______ Phone Case Compatible with iPhone" But I'm insecure, I know how etsy doxes sellers and then suddenly you're permabanned. So I'm trying to contact them to make sure that this is the problem? There isn't something else I've overlooked? Several message submissions on their website have given me the same canned "read our handmade policy" response. I tried a chat today....same canned response. I even got an actual person on the phone! A little more of the same canned response BUT she mentioned something about checking that the taxonomy matches with what I am selling. And I wish I had a recording, b/c i swear she said "electronics and accessories cannot be handmade". (I took notes of our convo) and she mentions that my item does not match handmade. I tried to question her further, and gave an example of if I bought a blank T-shirt and printed my own design on it, would it be considered handmade? There was a non answer and she repeated that i should look into the taxonomy. When I go into the listing category, i type in "phone case" and it gives me a few options. The most straightforward being Electronics & Accessories > Electronic Cases > Phone Cases.
Can anyone give more insight as to what I'm supposed to list under? I am so confused...
