PAPERFLORISTS
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Can't attach photos to messages

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I can't attach a photo to a message. I have tried doing it via the new Etsy app on my phone and through Firefox on my phone and on my laptop. Has anyone else had this problem?

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PAPERFLORISTS
Conversation Maker

Re: Can't attach photos to messages

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Thank you for the replies. I don't know what was going on but I waited a while and tried again and I was able to upload my photo.

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ModJose
Community Specialist
Community Specialist

Re: Can't attach photos to messages

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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If you have any questions about how the Community Forums work, please read our Community Policies.

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SugarTaffySoap
Conversation Maker

Re: Can't attach photos to messages

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@PAPERFLORISTS  No I haven't but there is another recent post that can't upload photo to a listing. Not sure if there's something new going on.

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Re: Can't attach photos to messages

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I attached two photos to a message this morning.  I'm on a MacBook with Safari. 

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PAPERFLORISTS
Conversation Maker

Re: Can't attach photos to messages

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Thank you for the replies. I don't know what was going on but I waited a while and tried again and I was able to upload my photo.

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innitstoreuk
Inspiration Seeker

Re: Can't attach photos to messages

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I can’t now either 

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JustSomeFlowers
Inspiration Seeker

Re: Can't attach photos to messages

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No nor me. Utter pain! Etsy is so frustrating. Did you find a solution? Thank you

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Seven17Design
Inspiration Seeker

Re: Can't attach photos to messages

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I haven't been able to attach a photo to a message for weeks now (using Etsy app on my phone). Cleared cache, restarted phone, uninstalled and reinstalled app all to no avail. This is extremely frustrating!

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Re: Can't attach photos to messages

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@Seven17Design 

Have you tried the Buyer app (orange icon) or the mobile browser site?

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Seven17Design
Inspiration Seeker

Re: Can't attach photos to messages

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@PillowDetails

Yes, neither work.

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Tamsinsglass
Inspiration Seeker

Re: Can't attach photos to messages

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Ohhh no I have this issue now too....all of a sudden!!

Why Etsy, why!??

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Re: Can't attach photos to messages

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Having the same issue 

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EarthRealmsReiki
Inspiration Seeker

Re: Can't attach photos to messages

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Yes, I am a seller and can’t do it on the app or on the safari or chrome browser I am wondering if Etsy have removed photo attachments 

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ModJose
Community Specialist
Community Specialist

Re: Can't attach photos to messages

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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