Can't adjust the thumbnail, it's always off-center

[AnnaleasFinest]

So I have to CUT it, which takes away of the beauty of the ambience,  grr.

Can this please be fixed?? Thank you!

(sorry if this has been asked before-- selective memory)

[PaintingTheSkyKingdm]

I heard that Etsy changed them to square and if the photo is not square it will not center where you want it.   I may have the details wrong but I heard Starla Moore on her podcast discuss that Etsy had changed them to square.   

[JustDangles]

This is so frustrating because we should still be able to adjust a rectangular photo to be centered into the square thumbnail when we adjust it.

[AnnaleasFinest]

I'm aware of that, since they changed it, @Pantingtheskykingdm, but   we were always able to show the middle!

[mailordervintage]

yes, moving the thumbnail does not work....It looks like it works and then you go to the listing and the photo is not the way it looked in the thumbnail....hoping its something that will be corrected...am trying to be more accurate with my photo knowing I can't adjust it...

[AnnaleasFinest]

@mailordervintage, yes it used to work until very recently...

[ArtmannMiniatures]

@AnnaleasFinest 

Have you tried setting them up in an app like Canva? I personally use Keynotes.

This way I have full control over the look and the information I want to present.

I tried the E editor recently….. all I can say is….ewwww. Lol!

[AnnaleasFinest]

I don't use an app, but a camera and a photoediting program, and upload from a laptop, i can make them any size I want to.

It's a new etsy issue here for me.::: oh, it's you, Wayne! Lovely shop! @ArtmannMiniatures

[ArtmannMiniatures]

@AnnaleasFinest Thanks lovely!…..trying something new! Still working on it.

[AnnaleasFinest]

@ArtmannMiniatures

it looks gorgeous, very professional! I love everything dollhouse.

[swatchoclock]

Move your main photo to the 2nd space, then crop it till it is perfect and then move it back to the first position. It is not a solution but it works, for me anyway.

[LynnsLittleShop]

Yes, cropping your thumbnail hasn't worked in a while. This is what I do but it's so aggravating and takes me more time to do it. Maybe I am too slow, but why doesn't Etsy fix what is broken!

[AnnaleasFinest]

@swatchoclock 

what a great idea! I will try this! Thank you!

@LynnsLittleShop 

Right!! I hope Etsy will fix this, too!

[ArtDollsbyJD]

I have that with a few of my photos.  Most times the thumbnail is fine but I noticed with a few I take with my camera they are off center just a tad and that is enough to throw the thumbnail off.  I gave up trying to correct those.

I do use 4:3 and square but as I said sometimes the tiny little movement I make in place my item to be photographed just causes the thumbnail issue.  It doesn't happen with every photo so it's not the thumbnail but my camera and me.

[CarnivorousThings]

Don't move the thumbnail manually on the first edit page. Skip that part and go to crop, make all of your adjustments there. (I use desktop)