Former_Member
Not applicable

Can't Publish Listing

I'm kind of new to Etsy but ever since I started selling whenever I publish a listing I get an error that says 'please fill out all required fields' even though they're all filled out. I have been getting past this by double clicking the publish button which finally puts the post through, but now I really cannot do anything. Especially if I publish a listing and then go back and try to edit the images and delete one, I'll reclick the publish button and nothing will happen at all. It's like that on all my listings now. My account is in good standing it's not suspended or anything. There's no graphic content in my items they are just t-shirts and wall art with animals mostly. It's annoying I can't work on my store because I can't publish anything or edit stuff. This has been going on since yesterday afternoon. Is there a server problem I'm unaware of? Like I said I'm still new.

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Amaradorn
Community Maker

Re: Can't Publish Listing

Are you using the website or the seller app?

Scroll right back up to the top and check everything is filled in. Mandatory fields will be highlighted if they are not filled in. Check all text fields in case there is a space in front of the text. Will it save as a draft?

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Former_Member
Not applicable

Re: Can't Publish Listing

I am using the website. 
Nothing is highlighted and there aren't any spaces. 
I don't think I've ever had the option to save it as a draft. 

Sometimes if I push a listing to my store it will go to the draft section until I publish it. But if I edit it the only two options are to preview or publish, never to save as draft. 

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ChillwolfArt
Conversation Maker

Re: Can't Publish Listing

@Former_Member   Do you see anything which tell you to fill in your Regional Zip Code? (I think that was the verbiage)

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Former_Member
Not applicable

Re: Can't Publish Listing

No but it seems to have something to do with me deleting variant photos. So the mockup photos get pushed to my store and then I go into the listing and delete the ones I don't want but when I do that it won't let me publish. If I leave all the photos it does. That's odd because I've been deleting them and it was fine.

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Former_Member
Not applicable

Re: Can't Publish Listing

Yeah after some more testing it has something to do with me deleting the variant photos so I guess I'll just leave them.

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Re: Can't Publish Listing

Same here today. Won't publish items. And can't get help.

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LynnsLittleShop
Conversation Maker

Re: Can't Publish Listing

I get the message " please fill out all required fields" when I don't have the returns and exchanges policy turned on, but it says that in little letters, below that, I think.

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