TBQSC
Community Maker

Can't Preview Draft Listings

Can't preview new listings before publishing ... anybody else?

Windows 11 / Chrome / Old Listing Form (no preview function in new form)

Cleared cache, tried different browser (Edge), tried on app ... nothing works!

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Re: Can't Preview Draft Listings

You are probably leaving out required information. Look for a brown shade triangle with an exclamation mark in it, then scroll up on the draft page and see if Esty has highlighted any area for you.  When I can't preview or publish a page, it means I left something out.

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Re: Can't Preview Draft Listings

I thought previewing drafts wasn't up and running on the new Etsy app. yet. Maybe that's the problem. 

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

@BeachPleaseCreations I am not using the app ... I'm using a laptop.

@PinkCoyoteJewelry There's no required info left out because I can publish with no issues ... I just can't preview beforehand.

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Re: Can't Preview Draft Listings

I meant the newest version  for listing an item. If you click on the preview button it says coming soon. They don't have a saved draft button anymore. If you don't publish it, it is still saved as a draft.

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OneEyeCatStudio
Conversation Maker

Re: Can't Preview Draft Listings

 

I had no problems an hour or so ago on Firefox.

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PinkBirdCottage
Conversation Maker

Re: Can't Preview Draft Listings

Sounds like the new listing page? I have heard about a lot of trouble starting a listing from scratch on that. I always copy a listing and work from there and admittedly I will continue to use the old listing page till they claw it from my hand. 

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

@PinkBirdCottage I am using the old listing page on a laptop ... creating from both copied & scratch ... something is awry!

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Re: Can't Preview Draft Listings

I'm using the old listing page also. I'm on a Mac, and the same has been happening to me for about a week now. 

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Re: Can't Preview Draft Listings

Also having the same issues. On a laptop, working in the old listing version . Would be hugely grateful to learn whether you managed to fix it. Best of luck.

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Re: Can't Preview Draft Listings

@TBQSC  I haven't been able to use the preview feature in YEARS. I'm on Mac/Desktop/Chrome. Old listing/new listing setup. Nothing matters. However, I've been plagued with bugs for the past two months. So I'll just add this ongoing one to the pile. **Sigh of frustration**

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Re: Can't Preview Draft Listings

I don't see a Preview option when I'm in the new listing version (desktop, Chrome, W-11). But when I click to "switch to old version" the Preview option magically appears.  And this is whether I'm making a new listing from scratch or copying existing.  Oh well, in the end I get a new listing up & running one way or another.....

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

@whiteoaksocks yes I do see the "preview" option link when using the old listing form; however that link is not working (for me) anymore ... it's like a dummy button now (like it's been deactivated).  

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

@LHJewelryBoutique I'm sorry to hear that! <sigh>

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PinkBirdCottage
Conversation Maker

Re: Can't Preview Draft Listings

Keep in mind even if you were opted in, they haven't enabled the ability to "use on just a few things." Right now it only works on Etsy suggestions or whole shop!

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

@PinkBirdCottage you may have posted this within the wrong thread

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PinkBirdCottage
Conversation Maker

Re: Can't Preview Draft Listings

Thank you! I did...oops

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MyEclecticSpirit
Inspiration Seeker

Re: Can't Preview Draft Listings

I have to switch to older version to see preview. So after I create a listing, I save as draft then  I click on top of page where it says switch to old version, open draft and there is the preview we used to have. Hope it’s added to new app.

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

I think the latest Windows 11 update messed something up.  After uninstalling & reinstalling Chrome extensions, everything is working well again now.  Preview in old listing form works perfectly now.

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TBQSC
Community Maker

Re: Can't Preview Draft Listings

<sigh> Here we are 3 weeks later with the same problem again ... can't preview drafts before publishing, just keep getting this same error "Uh oh! A stitch has gone awry. Please try again later."

ETSY PLEASE FIX THIS!!!

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Re: Can't Preview Draft Listings

Just left a post on another page dated 2022!!!. I have the same problem.  I completed my 1st listing today having save as draft, retrieved from draft, previewed and the published. I've just tried to do my 2nd listing using [copy and paste] from 1st listing [tags and some details] but I can't preview or save to draft. What is going on.... it's now 2023 surely Etsy should have sorted this out by now, by the way I'm using a Laptop

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Re: Can't Preview Draft Listings

I've been having problems previewing draft listings for weeks.

I'm using the old version to create listings, Firefox, Windows 10.

Nothing is missing from the listings I'm creating - they publish ok - but if I try to review first, I just get the endless spinning circle whilst it tries to complete the task.

Is anyone else having this particular issue?

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