@ZYDEXPORTS: "Please take me out of this situation ..." Just so you know, even if Etsy Support or the Help Pages sent you here this is a seller peer to peer forum, and should not be considered a way to contact Etsy, if that is your hope (although Etsy does sometimes read and reply to posts).
It is probably not helping that you claim that you have made the items to you are selling but you also say that you "source our rugs from talented artisans around the world" which would make your listings in violation of Etsy rules of reselling and what Etsy considers handmade. You might to read up to confirm what is allowed on Etsy first and make sure that you shop and listings are in compliance, and then try https://help.etsy.com/hc/en-us/requests/new?segment=selling or you can open a support ticket through Dashboard > Community & Help > Contact Us
