Can't ADD "Express" Shipping Option!

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I have no hair left on my head :-(! Etsy, please help! I am trying to update some of my listings aka ALL of my listings with the option for buyers to upgrade to Express Shipping via USPS Priority Mail! I have tried everything all morning and the updates are not saving to the listings!

I am so frustrated! I'm in hopes that Etsy will check this board and fix this glitch as soon as possible!

Thanks so much!

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ModAngie
Community Specialist
Community Specialist

Re: Can't ADD "Express" Shipping Option!

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

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Re: Can't ADD "Express" Shipping Option!

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Do you have a shipping profile?  Fixed shipping?  It is a shipping upgrade. You add it to the profile for them the select.

If using calculated shipping, go in the calculated shipping profile and add express shipping.

If this is a one time deal and you want the buyer to pay for express, use a digital listing to request the additional cost and send them the link.     

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Re: Can't ADD "Express" Shipping Option!

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I've tried it ALL and it shows the update and then it isn't saving the update!!

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MissPussinBoots
Conversation Maker

Re: Can't ADD "Express" Shipping Option!

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I added the gold #1 Dino into my cart and was able to select Priority Shipping for $14.45 or Standard for $7.95

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Re: Can't ADD "Express" Shipping Option!

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Thanks so much for taking time to do that Some of my listings already have the option for the upgrade but some do not and the ones that don't are the ones that I'm trying to add the shipping upgrade to with no luck!

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TBQSC
Community Maker

Re: Can't ADD "Express" Shipping Option!

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Looks like you are using FIXED shipping ... I put one product in my cart and was only given 1 shipping price ($7.95), but it did not say "how" it was being shipped and there were no upgrade options.  I would use CALCULATED shipping profiles ... you select the shipping services you want to use (FCM, Parcel Select (this give you Ground Advantage), Priority Mail, PM Express.  Then buyers are able to select the services & upgrades they want at checkout.  https://help.etsy.com/hc/en-us/articles/115013946647-How-to-Set-Up-Calculated-Shipping?segment=selli...

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Re: Can't ADD "Express" Shipping Option!

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Thanks but I'm not looking to change to "calculated" shipping profiles... I just want my changes that I'm trying to make to my listings to stick!

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Re: Can't ADD "Express" Shipping Option!

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I have fixed shipping on everything.  I can not see and customers can not see Express shipping options.  I have been chatting with Etsy and they are 'working' on it, but it doesn't work on my site.

 

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BadKittyButtons
Inspiration Seeker

Re: Can't ADD "Express" Shipping Option!

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I am having the same problem

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ModAngie
Community Specialist
Community Specialist

Re: Can't ADD "Express" Shipping Option!

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Hello!

Before posting on the Forums, please check if you are not bumping an old thread that hasn't seen any activity in a while. You can do this by looking at the dates of the most recent replies.

Since this thread is indeed a bit older and the information contained here may be outdated, it will now be closed.

__

If you have any questions about how the Community Forums work, please read our Community Policies.

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