Can not make a purcahse

[sunshinedaydream4u]

Can not purchase anything in my cart, says there is a problem.

[PrairiePrimitives]

@sunshinedaydream4u  

Are you using a browser? Which browser?

Are you using the Etsy app?

If you're using a browser, have you tried the app?

If you're using a browser, have you tried a different browser?

If you're using the app, have you tried a browser? 

[rtistmary]

Im Having the same problem! How frustrating.

[stoverdesignstudio]

Just got a message from a customer with the same problem!

[sunshinedaydream4u]

just using my normal work computer making the purchase through my shop 

[AveryQuinnOnEtsy]

I'm having a customer report the same problem on my shop

[ThePurplePuppy]

IF you "store" items in your cart this may be the problem. There is a limit on the number you can buy and still purchase. I am not sure what that is as I only put an item in my cart if I plan to purchase it right then. I "think" the limit might be 10 or so? You can save more but you cannot then ourchase.

If you have items "saved" in your cart move the ones you don't wish to purchase to the save for later section and then try to purchase the one you want.

[sunshinedaydream4u]

Only need to purchase 2 and nothing in my cart otherwise

[ThePurplePuppy]

@sunshinedaydream4u 

Then it truly must be an Etsy glitch. Wonder if they will even notice that sales are down so something must be wrong--duh?

[BlackSheepDyeworks]

I just had a return customer report the same issue.  She tried 2 different credit cards, both gave the same error.

[TheClassicAcorn]

I've had orders TRY to come through (yesterday and today) but they've been stopped as 'unfortunately Etsy was not able to  approve'

I'm fuming. 

Between the core details listing glitch and now this, what are we even paying fees for anymore.

[BlackSheepDyeworks]

@TheClassicAcorn, my customer told me her errors said "There was a problem with your order. Please try again."

Hopefully Etsy will wake up and notice - it's certainly costing them money as well.