Calculated Shipping is waaay overcharging

Calculated shipping on the new form is way overcharging today. I am using the same Shipping Profile I have been using for ages, since before we were forced to use the new form, and it is overcharging by a bunch. When I first switched to the new form it was ok. On the products I added today, they are all over $20.00. Some are as high as $30.

For example, a 2lb 4oz box that is 12x4x4" going to New York zip code 10001 from Washington State zip 98844 is showing $ 24.75 for regular shipping. Pirateship shows $9.17 for USPS Ground Advantage Cubic and $13.17 for USPS Priority Mail, and UPS Ground Saver is only $8.45.

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CuriousityShop
Conversation Maker

Re: Calculated Shipping is waaay overcharging

I had that problem of shipping rate double on something I sold. I went through with the sale and refunded the customer the overage. It doesn't look good to potential buyers though.

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Re: Calculated Shipping is waaay overcharging

Try deleting that profile and add another. I think sometimes shipping profiles just get "corrupted".

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Re: Calculated Shipping is waaay overcharging

This happens to me now and then and I refund the customer. Often they mention that in their review (in a good way).

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romaarellano
Conversation Maker

Re: Calculated Shipping is waaay overcharging

Try adding more box sizes in your shipping profiles.

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Re: Calculated Shipping is waaay overcharging

@romaarellano  I have that box size in myyshipping profile.

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After9Marbles
Conversation Maker

Re: Calculated Shipping is waaay overcharging

Had the same issue. Had to move to flat rate shipping. For some reason I was thinking etsy might hold it against my shop if I keep refunding shipping overages. Not sure if they do but it seems like a bot might think its a negative thing instead of taking care of customers. 

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Re: Calculated Shipping is waaay overcharging

@After9Marbles  Etsy doesn't care if you refund the overage, but it probably costs you a lot of potential sales when the customer goes to check out and the postage is 3 or 4 times what it should be. For every person who bothers to ask you if it is correct, another 90 will just back out of the sale.

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Re: Calculated Shipping is waaay overcharging

this is happeming to me as well it is dbling the coast and there is no way to fix it - and you cant create a new one either wigh calculated prices

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SwirlingOrange11
Conversation Maker

Re: Calculated Shipping is waaay overcharging

Has anyone figured out a fix for this?  Calculated shipping is tripling the actual cost of priority mail.  Please convo me as I have so many questions on calculated shipping.  I have never used it, now forced to and it is destroying my shipping costs.  Any help is greatly appreciated!

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