So, I'm replying to my own message to clarify. I failed to mention in my original post that I had contacted the Seller first via the "Note to Seller" box while placing the order.
This is the first time I've experienced RECENTLY where the message was NOT PART OF THE ORIGINAL MESSAGE THREAD I HAD STARTED WITH THE SELLER as with all other links like "Request Custom Order", "Contact Shop Owner", and/or the "Contact" link under your profile would start only one thread. In my opinion, the "Note to Seller" feature when placing an order should be acting the same way as those other links and only start one thread. Not multiple ones.
When she responded to my message, I thought it was in response to my message to her. Why it appears as a new message thread to my original message is a glitch in the messaging system.
It is a glitch and/or oversight as it would go against the Etsy notification on top of all our message tabs that states:
"We've made it easier to stay on top of Messages
Starting June 30, messages from the same buyer will be combined into one thread—so you'll have fewer conversations to keep track of, and can easily track your relationships with buyers."
I don't think this is a "not following the rules" type of scenario. I don't think a Buyer or Seller should be responsible or have their metrics downgraded for a glitch in the messaging system. But on the other hand, if it fails to be seen or corrected, I do have to accept that I'm on someone else's platform despite the glitches.
