Buyers not being able to checkout

I have many buyers message saying that they are getting error messages while trying to checkout.  I still have orders coming in so I am not sure as to what is going on.  Anyone else having this issue?

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
1 Reply
ChillwolfArt
Conversation Maker

Re: Buyers not being able to checkout

I've never used the app, but is it possible that is what your buyers are using?  If so, you could suggest they use a browser instead; the app can be glitchy at times.  Here is another Thread about this (from 2 wks. ago).

https://community.etsy.com/t5/Technical-Issues/Buyer-Can-t-check-out-on-app/m-p/140215658

Hope this helps you and your buyers. 

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.