Buyers not able to select product options glitch?

I've had about 5 customers in the last 2 days say the Etsy app is not letting them select product options. They pick the options and it defaults to "select". using a different browser of PC seems to be helping the problems. Anyone else have this happen, seems to be affecting sales? 

is Etsy aware of the problem, trying to find where I can report the issue

Labels (2)
Translate to English There was a problem fetching the translation.
1 Like
3 Replies

Re: Buyers not able to select product options glitch?

@innovativestencils: A quick search of this forum would show you that you are not alone. As you noted, the only solution or workaround right now is to use a browser not the app.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Buyers not able to select product options glitch?

ok good to know that etsy is probably aware, very bad timing for customers to have problems checking out

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Chrysalism
Conversation Maker

Re: Buyers not able to select product options glitch?

I've now had two customers contact me about this bug today. Really hope this is fixed soon

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.