WithencroftCo
Inspiration Seeker

Buyer harassing me made 3 different accounts so far

This guy contacted me yesterday asking me to make him real bulletproof, heat and cold resistant, and high tech armor. I make cosplay stuff out of foam. 

 

I told him that stuff is incredibly expensive and not something we do. He has since then started sending an obscene amount of messages asking if I made the armor yet. I told him no and to leave me alone. He said he refuses to and that he's a paying customer. I reminded him that he hasn't bought anything from me to which he said that he'll pay for the armor once I make it. Once I block one of his accounts he makes a new one to spam me with more messages making each word of his demand a separate message. 

Blocking him is doing nothing, and reporting to Etsy takes days, how is it there isn't some sort of spam settings to prevent something like this? Stopping someone from sending a ton of messages at once or making several accounts from the same IP address. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
13 Replies

Re: Buyer harassing me made 3 different accounts so far

Mark any message from him as spam and you won’t see any more

Translate to English There was a problem fetching the translation.
4 Likes
Reply
Loading...

Re: Buyer harassing me made 3 different accounts so far

If he makes a new account she will see it, but should still just keep sending those to spam. 

Translate to English There was a problem fetching the translation.
1 Like

Re: Buyer harassing me made 3 different accounts so far

I know we've been told this, but I recently had to spam a user in messages, and I still get them.  Maybe there's a magic number?

Translate to English There was a problem fetching the translation.
0 Likes

Re: Buyer harassing me made 3 different accounts so far

There may be no magic number, but this is clearly someone with time on their hands that thinks this is fun.  If you stop replying it won't be fun for them anymore.

Translate to English There was a problem fetching the translation.
0 Likes

Re: Buyer harassing me made 3 different accounts so far

blocking only stops them from following you, it does nothing else

stop replying, unfortunately it encourages them.

mark the message as spam, and you won't see any messages from that account.

If they create another account and contact you, mark that as spam too,

with no reply, they will stop 

you can also report harassment to etsy

this is how to mark messages as spam, and report to etsy
https://help.etsy.com/hc/en-gb/articles/360018966753-How-to-Handle-Harassment-on-Etsy

Translate to English There was a problem fetching the translation.
8 Likes
Reply
Loading...

Re: Buyer harassing me made 3 different accounts so far

You can’t actually block an account on Etsy. The block feature only blocks them from following your account and from seeing your actions like favs in their feed.

Ask them not to contact you and then mark as Spam as per @CraftyCornishMaids  link.

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...

Re: Buyer harassing me made 3 different accounts so far

 

 

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Buyer harassing me made 3 different accounts so far

Etsy seems to follow up on complaints like this quite quickly. I would report. I have had to report a buyer and a seller who were harassing me and they were both dealt with quickly by Etsy and I never heard anything more from either of them. 

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: Buyer harassing me made 3 different accounts so far

Spam his messages and report him to Etsy via the harassment link ( above). I would be suspicious of any purchases from his location if you can figure that out.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: Buyer harassing me made 3 different accounts so far

Etsy can and will track multiple accounts if made from same IP address. At least they seemed to be able to do that in my situation. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
SunnyDayVintage
Conversation Maker

Re: Buyer harassing me made 3 different accounts so far

Stop responding! That’s what he wants. 
As others say, mark every message from every account as spam. Do not reply. 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Amaradorn
Community Maker

Re: Buyer harassing me made 3 different accounts so far

I have no advice that hasn't already been said, but just wanted to say sorry this is happening to you. Stay calm, professional and don't let it get to you. Certain people can be like energy vampires, they just want attention. All the best.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
GoldenRetweaver
Conversation Maker

Re: Buyer harassing me made 3 different accounts so far

Keep marking as spam and do not respond to him. And given the state of our country today, I would even probably submit an anonymous tip to some authority regarding this, because why would someone need bulletproof armor? This guy sounds as unhinged as all these criminals that have appeared on the news lately from the mass shootings. 

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.