This guy contacted me yesterday asking me to make him real bulletproof, heat and cold resistant, and high tech armor. I make cosplay stuff out of foam.
I told him that stuff is incredibly expensive and not something we do. He has since then started sending an obscene amount of messages asking if I made the armor yet. I told him no and to leave me alone. He said he refuses to and that he's a paying customer. I reminded him that he hasn't bought anything from me to which he said that he'll pay for the armor once I make it. Once I block one of his accounts he makes a new one to spam me with more messages making each word of his demand a separate message.
Blocking him is doing nothing, and reporting to Etsy takes days, how is it there isn't some sort of spam settings to prevent something like this? Stopping someone from sending a ton of messages at once or making several accounts from the same IP address.
Mark any message from him as spam and you won’t see any more
If he makes a new account she will see it, but should still just keep sending those to spam.
I know we've been told this, but I recently had to spam a user in messages, and I still get them. Maybe there's a magic number?
There may be no magic number, but this is clearly someone with time on their hands that thinks this is fun. If you stop replying it won't be fun for them anymore.
blocking only stops them from following you, it does nothing else
stop replying, unfortunately it encourages them.
mark the message as spam, and you won't see any messages from that account.
If they create another account and contact you, mark that as spam too,
with no reply, they will stop
you can also report harassment to etsy
this is how to mark messages as spam, and report to etsy
https://help.etsy.com/hc/en-gb/articles/360018966753-How-to-Handle-Harassment-on-Etsy
You can’t actually block an account on Etsy. The block feature only blocks them from following your account and from seeing your actions like favs in their feed.
Ask them not to contact you and then mark as Spam as per @CraftyCornishMaids link.
Etsy seems to follow up on complaints like this quite quickly. I would report. I have had to report a buyer and a seller who were harassing me and they were both dealt with quickly by Etsy and I never heard anything more from either of them.
Spam his messages and report him to Etsy via the harassment link ( above). I would be suspicious of any purchases from his location if you can figure that out.
Etsy can and will track multiple accounts if made from same IP address. At least they seemed to be able to do that in my situation.
Stop responding! That’s what he wants.
As others say, mark every message from every account as spam. Do not reply.
I have no advice that hasn't already been said, but just wanted to say sorry this is happening to you. Stay calm, professional and don't let it get to you. Certain people can be like energy vampires, they just want attention. All the best.
Keep marking as spam and do not respond to him. And given the state of our country today, I would even probably submit an anonymous tip to some authority regarding this, because why would someone need bulletproof armor? This guy sounds as unhinged as all these criminals that have appeared on the news lately from the mass shootings.