Blacked Out Pictures on renewals too!

I thought this was just an issue with new listings, but I’m seeing blacked out images on renewals too!  Has anyone heard about any resolution to this problem? 

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Re: Blacked Out Pictures on renewals too!

Just saw this myself when I renewed an item. I guess there is no fix yet although it has been going on for a few days. Looks bad on the shop page so I deactivated the item for a day to see what happens.

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Betreff: Blacked Out Pictures on renewals too!

My new product is just white. But I checked on the phone of my boyfriend and there the picture is shown.

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Re: Blacked Out Pictures on renewals too!

https://community.etsy.com/t5/Technical-Issues/first-pictures-all-black-not-visible/m-p/141321889#M7...

This thread has the most action on this. I would post over there, the more traction on one post the better.

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Re: Blacked Out Pictures on renewals too!

Renew or post your new listing. If the picture is black click on it and it should show the picture. If it doesn't wait a bit then go to your shop page then hit the refresh button. Then if your view is set to custom change it to most recent. 

I have not had that problem but others in my team have. It's an Etsy thing. 

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