Bank accounts verification

[OyoCreationsStudio]

Hi, I’m new we in Etsy and just set up my shop. Today received an email from tosucoe-kah1@seznam.cz and saying that I need to verify my bank account for payment received. Because I have extra accounts and I’m using it to be my business account, and the balance I just keep the fund that only for Etsy payment. But once I click the verification button they told me that my accounts need at least $500 so they can verification and prevent the fraud. But honestly I’m in Singapore and our account all is under government control and I feel very weird about this term… it’s a scam…?

[TheVintagePineapple]

Yes, it's a scam.  Put the message into your spam folder.

As a new seller, be aware that you might receive more scam/spam messages.  

Protect Your Account With These Security Tips - Welcome to the Etsy Community

How to Handle Scams and Suspicious Messages – Etsy Help

[Amaradorn]

Legitimate messages from Etsy will also appear in the 'From Etsy' folder of your message inbox.

[SugarTaffySoap]

@OyoCreationsStudio  Do you have Etsy chat support in your shop manager dashboard > Help > Contact Us.

[OmasFabricStash]

That is a scammer that must have just started. Shouldn’t the email at least have the “Etsy” name in it?  his is why they pick on new shops, shops that are doing their best to get open and make some money,  just trying to get everything legal. I would start making the forums a daily place to come to. This is where you will find information on things you didn’t know you needed information about. 
A few months I got a scam phone call from a guy who insisted the phone number showing is a legal phone number. 1+ (111) 111 -1111 

[ModAngie · Accepted solution]

Hello,

Etsy is actively engaged in preventing scammers from targeting our community members. If you receive a suspicious message, please proceed with caution. Etsy Support will never ask you to provide personal information via Etsy Messages, such as your email address or password. Any legitimate message from us will show in your "From Etsy" folder.

If you receive a suspicious message, here’s how to report it:

1. Sign in to Etsy.com and go to Your Account.
2. Go to Messages. 
3. Select the suspicious message from your inbox. 
4. Choose Mark as Spam.

You’ll find examples of common scammer techniques and phishing messages here in our Help Center. Read our Account Security Checklist in the Seller Handbook for more steps you can take to protect your account.

[ZenFestDesign]

I changed my bank account for my Etsy store on Dec. 19th, 2024. Shortly after I changed the bank account, I was put on automatic vacation pause, during the most critical week of sales of the year. 

To try to verify the new bank account ( as was requested by Etsy ) I scanned and emailed in my statement of good corporate standing from my State Secretary of State and my EIN number and my Social, everything they asked for. I even included a letter from the IRS indicating that I was the sole member ( and shareholder ) of the LLC. 

A few days later I got an email indicating that Etsy had recognized the new account number and that Plaid had integrated it to my store. 

Still, my store was not taken off of vacation pause. 

I sent numerous emails. 

On December 29th I got a call from a man claiming to work for Etsy. He asked that I Apple Pay him 978.00 USD to help verify my account. When I refused to do this, he asked that I send him 100.00 promising me that no money would be charged to my credit card. I said to him, can I send you just 1.00 instead of sending 100.00? He replied that "it had to be 3 digits." I got very nervous and I hung up on him. Then he called me back and screamed "F___ You" to me. I hung up again. Then he called me back a SECOND time and said that I would be "blacklisted from Etsy for not following his requests to send money. " I hung up on him a second time. 

Yesterday, on Dec. 30th, I got a message from Etsy saying that Etsy were depositing $ 40.00 to my new, supposedly "unverified" bank account- money that had been owed me for sales prior to Dec. 19th (when this all started by changing my bank account to the new account). I was happy about this because I thought maybe this meant that my store would be taken off of vacation mode, but no dice. I was still on vacation mode. I then clicked on payment settings and there was my new bank account number and the word "verified" under it in a green box. So clearly, from a combination of the 40.00 deposit on Dec. 30th to the new bank account and the notice that my new bank account had been now verified, I figured my new bank account had been indeed verified and that very shortly I would be taken off of vacation mode. No such luck. I am still on vacation mode even though my bank account has clearly been verified. Every time I try to email Etsy I get the same form e-mail stating that "Etsy needs bank accounts to be verified in order to do business on Etsy." or some such nonsense. It makes no sense since they already deposited money into the supposedly "unverified" account and the account that had been designated on my Payment Settings that it had been indeed "verified" as stated in the green box. I can't get through to them and at this point, I might be willing to pay 100.00 to some nefarious person to get my shop off of vacation mode. Very very strange and I wish someone would help me.