Auto Renewal

I had my shop closed for 2 days because of Hurricane Milton. When I reopened today nearly 1/2 of my 207 listings did auto-renewal and charged me. Anyone ever experienced this? They are all individual items listed on different days. I'm also wondering if there is any way to find the ORIGINAL listing date for an item.

Labels (1)
Translate to English There was a problem fetching the translation.
1 Like
4 Replies
NanaLetha
Inspiration Maker

Re: Auto Renewal

Putting your shop on vacation mode does not stop the clock on your listings 

Translate to English There was a problem fetching the translation.
1 Like
Reply
Loading...
DragoninKnots
Conversation Maker

Re: Auto Renewal

But surely a hundred listings didn't expire in two days.

Translate to English There was a problem fetching the translation.
4 Likes

Re: Auto Renewal

I understand that. That wasn't the problem. 92 items renewed in one day. That means they all would have to have been listed on the same day. I only have 207 items. 

Translate to English There was a problem fetching the translation.
0 Likes
bradgoodell
Community Maker

Re: Auto Renewal

It's sounds like some sort of glitch, others have reported odd things like this.  Contact Etsy, and good luck, I hope you get it resolved quickly.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.