HotMessHeifers
Inspiration Seeker

Are old Square invoices effect Star Seller?

My shop is only digital items, but it says I didn't get star seller because of my shipping? It says my shipping is at 95% but I don't have anything to ship. The only thing I can think of is the old Square invoices mishap from last month that said I received cash in person sales. Etsy said they fixed it but then this happened.

How do I get my Star Seller back?

 

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NanaLetha
Inspiration Maker

Re: Are old Square invoices effect Star Seller?

How old are they?

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HotMessHeifers
Inspiration Seeker

Re: Are old Square invoices effect Star Seller?

They were originally from May, but they were part of the issue where they were resent last month. Etsy said they fixed it.

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Re: Are old Square invoices effect Star Seller?

@HotMessHeifers: Looking at the applicable CSV file should help you determine if those old orders are being counted.

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