App won't let me add photos

The app is up to date. It will allow me to delete photos but not add them. I cannot be emailing myself 10 photos and then adding them over website. It'll take too long per listing. Any ideas? I've restarted my phone, closed app and no updates available. 

Labels (1)
Translate to English There was a problem fetching the translation.
0 Likes
14 Replies

Re: App won't let me add photos

@LoisandEuniceMinis: Have you tried using your mobile browser instead until the issues with the app are fixed?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

What is a mobile browser

Translate to English There was a problem fetching the translation.
0 Likes

Re: App won't let me add photos

@SusanSorrentino: Almost all mobile devices (such as a smart phone) have a browser preinstalled on them or have the ability to install one. Then you can use it essentially the same as using your desktop browser.

Translate to English There was a problem fetching the translation.
0 Likes
NanaLetha
Community Maker

Re: App won't let me add photos

Use a browser instead.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

Use a browser on your phone or get a cord and download them to a non phone device. Quicker than emailing. The app is crap

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

You're not alone. This is happening to me also. Last night & today. Can delete but not load regardless of what I try. Hoping it's a glitch that will soon be fixed. I am not a fan of this new app.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

This has been going on for weeks. I also reported it. This glitch sure is making it difficult to list from phone app where all of my photos come from  I can't even add photos to existing listings. Help help help... Come on Etsy, you can do better!

Translate to English There was a problem fetching the translation.
3 Likes
Reply
Loading...

Re: App won't let me add photos

It's been over 3 weeks. No fix. No Android photos working with app. 

I've done all the steps. 

Posting on other platforms until I can use Etsy again.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

I switched to browser. It's such a pain. This app used to work so well for me and now it's almost worthless. I would think Etsy has enough tech support that they could fix this quicker. 

Translate to English There was a problem fetching the translation.
2 Likes
Reply
Loading...

Re: App won't let me add photos

Same issue... I'm able to share photos from my phone directly to my laptop and work from there.  Have pretty much given up on the app.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

I had this same problem yesterday also. Why can't they fix this already?

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
PrettySoapCo
Inspiration Seeker

Re: App won't let me add photos

It's happening to me as well.  I take all my photos with my phone and don't want to flood my computer with them.  So frustrating.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: App won't let me add photos

@PrettySoapCo: Have you tried using your mobile browser instead of the app?

Translate to English There was a problem fetching the translation.
0 Likes
PrettySoapCo
Inspiration Seeker

Re: App won't let me add photos

Yes, I ended up doing just a few minutes ago. That worked just fine. Thanks for the recommendation!

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.