I have been trying to verify my bank account for about 6 weeks.
Etsy sent me several small deposits.
I typed these amounts into the box and clicked verify and it said they were wrong. I tried entering last amount sent, first, a sum of etc. all to no avail.
I contacted Etsy support and they suggested several things. I tried reentering my bank details and waiting for a new deposit. They asked me about my browser and add ons. I sent them a screenshot of my bank statement to prove i had reveived the deposits and wasn´t making it up.
In the end i think i have dealt with about ten different customer service representatives, and explained the problem a million times. But now they are just ignoring my emails. Any suggestions as to how i resolve the matter??? Is there a phone number? They implied it was a technical problem with the website, has anyone had a similar problem???
I had to verify my bank account last month and it went smoothly. Just an idea : did you type a "," or a "." when typing the small amount ?
No. Just a number. My biggest problem now is Etsy not replying to my emails.
No problems at all.
Hi, I can't verify my store account because there is no "Edit" button in Etsy checkout settings. I have not received payment for about 3 weeks and my sales continue.
I am very sorry and I wrote a lot for a solution, but we could not reach a solution, and they do not return to my e-mails....
Yes, I have this same problem. Now Etsy are not replying to my emails, so i have no idea how to solve this!!!!???
I write about the subject every day, but I can't get an answer. They say that the engineers are working on this issue, but it's been a month, I haven't been paid, I don't understand why he can't solve it.
hello, is the problem solved?
I’ve just verified both my shops ( name change as I got married).. bank verification was quick and easy…