Anyone had problems with Etsy verifying their bank account?

I have been trying to verify my bank account for about 6 weeks.

Etsy sent me several small deposits.

I typed these amounts into the box and clicked verify and it said they were wrong. I tried entering last amount sent, first, a sum of etc. all to no avail.

I contacted Etsy support and they suggested several things. I tried reentering my bank details and waiting for a new deposit. They asked me about my browser and add ons. I sent them a screenshot of my bank statement to prove i had reveived the deposits and wasn´t making it up.

In the end i think i have dealt with about ten different customer service representatives, and explained the problem a million times. But now they are just ignoring my emails. Any suggestions as to how i resolve the matter??? Is there a phone number? They implied it was a technical problem with the website, has anyone had a similar problem???

 

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LaBelleVille
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Re: Anyone had problems with Etsy verifying their bank account?

I had to verify my bank account last month and it went smoothly. Just an idea : did you type a "," or a "." when typing the small amount ? 

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Re: Anyone had problems with Etsy verifying their bank account?

No. Just a number. My biggest problem now is Etsy not replying to my emails.

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Re: Anyone had problems with Etsy verifying their bank account?

No problems at all.

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Re: Anyone had problems with Etsy verifying their bank account?

Hi, I can't verify my store account because there is no "Edit" button in Etsy checkout settings. I have not received payment for about 3 weeks and my sales continue.
I am very sorry and I wrote a lot for a solution, but we could not reach a solution, and they do not return to my e-mails....

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Re: Anyone had problems with Etsy verifying their bank account?

Yes, I have this same problem. Now Etsy are not replying to my emails, so i have no idea how to solve this!!!!???

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Re: Anyone had problems with Etsy verifying their bank account?

I write about the subject every day, but I can't get an answer. They say that the engineers are working on this issue, but it's been a month, I haven't been paid, I don't understand why he can't solve it.

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Re: Anyone had problems with Etsy verifying their bank account?

hello, is the problem solved?

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FidditchDesigns
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Re: Anyone had problems with Etsy verifying their bank account?

I’ve just verified both my shops ( name change as I got married).. bank verification was quick and easy… 

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