Adding Checking Account

[CrystalsNGarden]

We're just getting back with Etsy.  Our shop is CrystalsNGarden, we been sending emails to Etsy, but nothing solve.  Please help!

Our problem is we successfully updated our Card ... but NOTHING SOLVED WITH ADDING CHECKING ACCOUNT.   We moved to different states, and all the old accounts had been closed and we don't know which bank we had.  For the last 4 days, we're listing (we chat w/ customer service, she told me to continue listing), she took some informations and I checked again to day ... still have to same old 4 digits account.  Please help!  

After 7 yrs we are now back with Etsy, and things didn't come smoothly.  Reaching via email and nothing work.  They didn't read the email , the reply with standard respond.  So frustrating!

Thank you,

Mimi

CrystalsNGarden.

[PillowDetails]

You have one sale in your current shop.  Looks like a lot to do to get up to date - maybe it would be easier to open a new account with your current banking info?

[VintageRescueSquad]

I agree. You need to know your old bank account in order to change it to a new one. That is for your protection and to prevent fraud. I would start over. You'll need to change your shop name (albeit you can do it slightly) and provide a new email (which can be a clone one that points to the original inbox).