AuroraGraceUK
Inspiration Seeker

Ad budget is over spending

We are having some issues with our ad budget over spending.

We have a set daily budget as many sellers do but for the past few days, the amount being spent is about 30% more than our budget

has anyone had any similar issues? 

Etsy's 24 hour live chat is also not working just now so we have been unable to contact anyone as yet

 

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SunnytyDE
Community Maker

Betreff: Ad budget is over spending

This is a current test where Etsy is paying for the amount they go over. 
You should see the amount in your ad stats being crossed out next to your actual spending. 

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AuroraGraceUK
Inspiration Seeker

Re: Ad budget is over spending

Thank you so much, that info has been really helpful

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Re: Ad budget is over spending

Etsy's chat is not working for us either.

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Re: Ad budget is over spending

I always get incorrect (in Etsy's favor), on every product, every time. I have used it for over a year, testing out the promises they make or imply, but in the end, yes, I am paying well over my budget. I have paid to be on Etsy for two years. The first landing page for Etsy ads will say, as a typical number, 2 clicks, I open up that product and it says there were 4, and then I scroll down to get the keywords or phrases that brought people to my ad and maybe there is one.

This is all the time, they say there are 10 clicks, and they have 4 that they can show in the keywords that lead to your ad in the first place. And this happens all the time on every product. They charge for 6 and show just one. It is like they are stealing my money, consistently. Be the product up for a month or three, they can never verify. Then there are actual clicks total in the ads for Etsy marketing that say 2 clicks in a week, but Etsy ads says 7 and proves with their leading keywords, zero. I am logging as they are bleeding me dry, I am not done yet.

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