Hi, I have 306 active listings in my shop manager but when I go to see my shop only 236 listings are shown.
I checked my other shop but over there everything is ok. Recently both my shops where on vacation mode.
How long is it since you came off Vacation Mode?
Sometimes it can take an hour or so for listings to re-appear properly
You could try de-activating everything and re-activating to see if that clears the glitch
@EywaEvites I'll bet this is it - there has been a long-standing glitch about items not showing after vaca mode. If it's been more than a few hours, you can deactivate everything in your shop, wait a few moments, then reactivate.
It was more than 2 weeks. It's definitely some type of glitch because I just saw that some of my listing didn't renew automaticaly even though they are under active listings.
@marmaladyIt was more than 2 weeks. It's definitely some type of glitch because I just saw that some of my listing didn't renew automaticaly even though they are under active listings.
@EywaEvites Irena, there's only 16 listings in your anniversary section, not 21. There's 24 listings in your baby shower section, not 31. I didn't check the rest. Were any deactivated by Etsy? You'll have to reach out to chat support.
@SugarTaffySoap It's some type of glitch because I just saw that some of my listing didn't renew automatically even though they are under active listings. I just renewed them and now they are shown in my shop.
This has been happening in my store for more than a year. One recent customer couldn't see an entire section. It's not a glitch or error as far as I can make out and Etsy hasn't offered any solutions. Sometimes only 8 out of 10 products will show, other times entire sections don't appear. None have been deactivated etc. I'm not happy about it, I pay a lot of money (in fees) for the privilege of selling on Etsy. My entire store should be visible.
@TheRedBootQuiltCo
I agree. I still can't find 4 of my listings, I can not figure out which ones are not shown. I even had to renew more than 10 of my listings which will expire in a couple of days because they where not shown in my shop. This has never happened to me before.