Account on Forced Vacation Mode without any prior warning

[appeeling]

I am following up on my previous message regarding my Etsy account status, as I have yet to receive a response. My shop remains in Holiday Mode without any clear explanation or instructions on how to resolve this issue.

The 'community response' that has been provided stated that this would be forwarded to a 'specialist' with no guidance as to when this issue would be resolved.

Could you please provide an update on the reason for this action and the specific steps required to restore my account? The lack of prior notice and clear communication continues to be extremely disruptive to my business operations.

I would appreciate a prompt response, as this ongoing issue is causing unnecessary delays and financial strain.

Thank you,

Andrea

[ModKenneth · Accepted solution]

Hello! We're sorry to hear you're experiencing issues with your shop. We've forwarded your concerns to a specialist team. Thank you! 

Please know we handle support inquiries privately per our Community Policy – we’re closing this thread, so you can get the support you need from us directly.