My daughter in law cannot access her account. She has some funny looking emails from Etsy that make me believe that she may have been hacked. Her shop is still there and I can see it. When she tries to sign in it says that the email that she is using doesn't exist. Can an Admin please contact me and tell me what she needs to do or how she can contact someone. Without access to her account she doesn't have a way to contact Etsy or ship her orders. Thank you.
Admin doesn't monitor the forums for these types of issues. Your daughter should have gotten order confirmation emails with the buyer's mailing information so she can ship.
The email was changed on her account so there was not email on the order.