Hey all!
On September 28th we removed the option to select “Other” as the shipping carrier for US and UK Sellers. Choosing one of the supported services from the dropdown menu when setting up a shipping profile enables Etsy to show buyers more accurate estimated delivery dates.
By selecting a provider, our system is able to automatically adjust estimated delivery dates for supported services when unexpected things happen outside of your control, such as widespread postal delays, catastrophic weather events, or similar.
Sellers with impacted listings will see the “Update Required” alert on impacted listings. If your provider is not one of the dropdown options, we recommend you choose one of the listed services whose transit time is closest to the service you usually use.
For those who fulfill your orders via a third party API integration, you should be exempt from needing to update your shipping profile to remove "Other" and set a carrier.
If you're seeing an error when updating your shipping profiles, make sure you've added a transit time in addition to "Other".
For more information on Estimated Delivery Dates, please check out our Help Center Article.
Thanks!
