blursbyaiShop
Community Member

430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Please tell me that I am doing something wrong.

I am checking a couple searches using two different browsers:

#1 - Chrome, logged in, Location=Spain

#2 - Firefox, incognito, not logged in, Location= Los Angeles via VPN

 

When I search for "World map", ship to USA, and I apply the "free shipping" filter this is what I get.

#1

https://www.dropbox.com/s/d6b9qh4p3mp77n4/world%20map%20%281%29.png?dl=0

29,026 Listings

 

#2

https://www.dropbox.com/s/dxio3daqw7k6xgj/world%20map%20%282%29.png?dl=0

47,294 Listings

 

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When I search for "Silver earrings", ship to USA, and I apply the "free shipping" filter this is what I get.

#1 

https://www.dropbox.com/s/nfu3327cvwzhir5/silver%20earrings%20%281%29.png?dl=0

634,907 Listings

 

#2

https://www.dropbox.com/s/sp1cv2hqni7n987/silver%20earrings%20%282%29.png?dl=0

1,065,756 Listings

 

---- 

 

And, of course, when I check my own shop tag (blursbyaishop) I'm also missing listings. There should be 1271 results. I have printable files and printed items and I only ship to US with free shipping. 

Screenshots:

#2 https://www.dropbox.com/s/l77v2il3toxi1fi/blursbyaishop%20%282%29.png?dl=0

#1 https://www.dropbox.com/s/hc0b4w3rcfh0jv4/blursbyaishop%20%281%29.png?dl=0

and https://www.dropbox.com/s/18eaj9welmw0hu7/blursbyaishop%20%283%29.png?dl=0

 

 

Could any of you check these searches, please?

This is so totally wrong and worrysome.

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40 Replies
VintageRescueSquad
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

You say "And, of course, when I check my own shop tag (blursbyaishop) I'm also missing listings. There should be 1271 results. I have printable files and printed items and I only ship to US with free shipping."

Well, I see 1271 results in search, which means 1271 of your 1745 items have "blursbyaishop" in the tags.

I can't explain the rest, and didn't look.

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

The issue is that I do see 1271 results in one of my searches, searching with firefox in incognito mode (that's the correct result). 

But

when I search in chrome, logged in, I get a different number. So something is not working properly.

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secondarycreations
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

I looked at the "world map" screenshots and the first one shows that you have "ships to United States" and "Free shipping" chosen as filters. The second one shows only "Free shipping" chosen as a filter, so you'd expect there to be more items in the second case. It's showing everything with free shipping, whether or not it ships to the USA.

I see the same thing with the silver earrings screenshots. 

The way Etsy applies filters can be confusing. Sometimes after choosing a second filter, you have to go back and reselect the first one. I don't know if that's what happened, but if you look at the top of the pages where the filters are shown with an "X" by each one, you'll see the difference. 

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

The filter for "ships to" doesn't show up at the top, but it was marked. I added a box in the right lower corner:

 

https://www.dropbox.com/s/dxio3daqw7k6xgj/world%20map%20%282%29.png?dl=0

 

The "ships to" filter should be active.

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secondarycreations
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

That's very odd, then, that the "ships to United States" filter shows on some of the pages but not the others. 

My search for "world map" using free shipping and ships to the United States shows a number similar to your #2. So there's some other limitation on #1. Do you have "shop location" marked as "anywhere" on both searches? I'm just wondering if it has anything to do with the fact that you were searching from Spain. 

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Let's check again... 

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

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GRITSGirlz
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

#2 - Firefox, incognito, not logged in, Location= Los Angeles via VPN

------------------------

What are the regional settings at the bottom right, e.g., Country Language Currency?

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

USA, USD, US English for both

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GRITSGirlz
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

I'm in the US and logged in using MS Edge:

world map

(60,409 Results)

silver earrings

(1,480,342 Results)

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GRITSGirlz
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

With the Free Shipping filter:

world map

(47,276 Results)

 

silver earrings

(1,066,161 Results)

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

@GRITSGirlz If you could test another browser, not logged in, with free shipping, for comparison, I'd appreciate it!

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hopeandjoyhome
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Chrome ships to US Free shipping 

Logged in world map 47,273

Logged out 47,274 ( someone probably added one)

Logged in silver earrings 1,066,173

Logged out 1,066,180 ( again probably 7 added in the couple minutes between searches)

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hopeandjoyhome
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Internet Explorer Ships to US free Shipping

logged in world map 47,272

logged out 47,272

silver earrings logged in 1.066,205

logged out 1,066,204 ( one sold) Not seeing a large variance that could not be explained by a few new listings or sales between search times. 

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

So it looks like the problem is my actual location (Spain)

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hopeandjoyhome
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Maybe for some reason on the Spain search it is not correctly filtering out those that do not ship internationally and it IS on the other search..logged in vs/logged out?

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hopeandjoyhome
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Would it maybe have to do with"localized searches"?

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

I tested Chrome, incognito, and not logged in, ships to US, Free shipping, from Spain:

https://www.dropbox.com/s/nehki6o95y2jolw/world%20map%205.png?dl=0

47,000+

 

Then I logged in and the amount dropped.

https://www.dropbox.com/s/2mqdmy8raov0b5v/world%20map%206.png?dl=0

29,000+

 

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hopeandjoyhome
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

In the Spain search, if the items ONLY ship to the US would they not NOT be in your search? It may be the difference between "ships to the US" and "ONLY ships to the US" shops/listings?

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Hmmm not sure. But my own printed items only ship to US and I normally see them in my searches.
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VintageMaineia
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

Paging @CindyLouDoesStats 

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CindyLouDoesStats
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

@VintageMaineia 

Thank you!

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CindyLouDoesStats
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

The thing that stands out to me in the first post screenshots is that you do not have the same currency selected. Someone - I forget who - noticed a few months back that you get different rankings etc. when only the currency is different. That makes no sense, but it is Etsy.

You may also have a test in one browser, since you are seeing different results by browser. It could also be both.

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blursbyaiShop
Community Member

Re: 430,849 silver earrings listings missing, 18,268‬ world maps listings missing...

You are right, Cindy, sorry about the different currency. Each and every day I have to scroll all the way down to the page and select USD as currency because my choice doesn't stick. It has been like this for months.

 

Anyway... a 20,000 listings difference... is it a bit too much for a test, isn't it?

 

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