429 error intermittently -- just started what changed?

Within the last month I've gotten 429 errors every day intermittently without warning, they last 3-6 hours and then I can access the web sites again. I'm not using a VPN, cache is cleared, extensions are disabled ... This also happens on the seller and normal ETSY app so it's not a browser problem. This happens with Edge, chrome, and firefox.  Restarting the modem, do ipconfig / release  and / renew commands do not have any effect. 

My provider COX, could not give me any helpful information. They said it's a website issue and they couldn't help.

What did Etsy change to start causing these errors? Has anyone found a solution that works? Getting ahold of someone in ETSY technical support has beeen unsuccessful. All I get are the level 1 people giving me the clear cache... and other suggestions. 

How do you contact someone in etsy web/internet support -- level 2 or 3 or higher?

Translate to English There was a problem fetching the translation.
0 Likes
2 Replies

Re: 429 error intermittently -- just started what changed?

I read some more on this. It's relly a server issue. I did the following and the browser websites work. but the phone app doesn't .

So on Windows open a command prompt as administrator and do the following commands:

ipconfig /flushdns   --- to force a flush of dns

ipconfig /release

ipconfig /renew   to release and renew ip addresses.

Again I don't know if this fixed it or if it fixed itself.  I'll try these again the next time it happens.

 

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...

Re: 429 error intermittently -- just started what changed?

@FourSonsWoodworking: Etsy often returns the 429 error when it is an IP address issue. As you mentioned, VPNs often trigger this but do you have a dynamic IP address? Perhaps it changed to one that Etsy has flagged as suspicious.

"How do you contact someone in etsy web/internet support -- level 2 or 3 or higher?" In short, you cannot. If you slog your way through the Help pages and the generic eMail replies, someone might contact you, but based on other posts in this forum it seems unlikely that Etsy will consider your issue of any priority.

Translate to English There was a problem fetching the translation.
0 Likes
Reply
Loading...
Reply
You must log in to join this conversation.
Remember that posts are subject to Etsy's Community Policy.