15 year old banner suddenly showing on app

[KarinLorenc]

I clicked to view my shop on the mobile app and a banner I used ages and ages ago, maybe 15 years, is showing at the top. I don't want it there. I can't see a place to upload or edit one. How do I delete this? 

[KarinLorenc]

Anyone else having this issue? My style has changed a bit in the last 15 years. I don't want that old banner up top.

[ForeverWindingWool]

@KarinLorenc so, you're only seeing on mobile?  Have you tried deleting the banner while on mobile?  If not, I suggest you go to your settings while you're on mobile, see if the banner is there,  delete it if it is, and then load your desired banner.  If you don't want a banner at all, I'd still delete the old banner if it's showing, and then change your settings.  
Etsy has implemented several improvements over the last 2-3 days.  I imagine others are experiencing this problem but haven't noticed it yet.

[KarinLorenc]

Yes, only on mobile. I can't find a place there to delete it. It's not under shop appearance. I even looked on the laptop where banners would be to see if it could be deleted there. There's nothing there. 

[ForeverWindingWool]

@KarinLorenc When you say mobile, do you mean you're looking at your shop while on the Etsy app?  I seldom look at my shop in the app (it's very glitchy) and noticed there is no way to edit your shop.  I noticed if I went to "view my shop online" within the app, it took me to a browser, and I saw there is a way to edit the banner there.   

[KarinLorenc]

From the sell on etsy app I've clicked the little square with the arrow at the top right that takes you to your shop. 

[ForeverWindingWool]

@KarinLorenc Yes, that takes you to the browser (view shop on Etsy). Do you see the wrong banner there? I don't see a banner in your shop currently. 

I noticed there is no way to edit your banner while in the app.

[KarinLorenc]

It takes me to the regular (non seller) etsy app. Yes, that's where I'm seeing the banner. I'm glad that you aren't seeing it. Maybe it's yet another test. 

[KarinLorenc]

From the sell on etsy app I've clicked the little square with the arrow at the top right that takes you to your shop. 

[Fileusedetoiles3]

I have the same problem ! I had to change the banner with a picture... 

[KarinLorenc]

Were you able to change it through the mobile app? If so could you share how you did it?