Wendy, I had trouble with this too and somehow I managed to get it to work. You have to go to the navigations page, then main menu. From there I have the drop downs. For example.....one of mine is locket necklaces then under the link drop down collection then another drop down locket necklaces. I also added pages and would select under the link drop down pages, then on the last drop down whatever page it is called.....for example.....about us, policies, FAQ, etc. Hope this helps! It took me quite a while to figure out.