Timeline on custom orders

[suzstitches]

Hi
Looking any info some one wants to.
But my main questions is On a custom order how long do you give before cancelling due to non payment.

I have an order that has no convo since agreeing on items and price. There is a time element that is going to make it impossible to meet the time customer was looking for delivery.

Thanks
Sue

[starlightchaser1]

Send another message detailing that if you don’t hear from them in the next 24-48 hours, you will cancel their order. Did they give a deposit on the custom? I had something like this a few years ago, and I made the item and never ever heard from them again. Why do people do this? I don’t know, but it sounds like it isn’t worth your time.